At DPI, we specialize in failure…analysis and forensic investigation of product failures. While many companies claim to be unique and be industry leaders, consider the following facts about DPI:  We have over 22 years of experience providing product failure analysis; we house the largest independent database of product failures in the world (per Ann Brown, former chair of the Consumer Product Safety Commission); we have over 15,000 exemplars available to use for evidence comparison; we maintain over a 90% success rate in identification of manufacturers and/or distributors; and we offer flat rate pricing.

DPI provides the insurance industry with affordable and timely investigations for products that have caused property damage and loss.  How do we do this?  We can send you prepaid shipping documents and materials to send items to us.  We will electronically send your report and invoice to you (yes, we will provide a paper copy if you prefer).  For large items, we arrange for shipping via freight carrier.  We provide on-site services and secure storage for your items during the litigation process if needed. We will also come to your office (for FREE) and provide product awareness and subrogation training. Webinar training is also offered with CE credits available in some states.

Not only do we provide the insurance industry with affordable and timely investigations for failed products, but we have developed, an exclusive interactive web-based system that provides:  A loss prevention tool for the insurance industry; a preventative safety program for individual homeowners; a fundraising mechanism for organizations; a warranty and customer retention program for retailers; and a warranty registration and quality control device for manufacturers.


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