Mail-In Program

The DPI Mail-In Program provides a tremendous service to the insurance industry.  Here is an overview:

DPI will mail you an Adjuster’s Kit at no charge.  The Adjuster’s Kit contains:  pre-addressed, pre-paid UPS labels with a variety of shipping containers; blank claim forms requesting such information as the name and address of the insured, the type of product to be investigated, and general information about the claim.  Claim forms and the documentation from the adjuster’s kit can be downloaded here.

The following is a partial list of some of the types of products you can mail to DPI using the Adjuster’s Kit.  For larger items such as appliances, water heaters, agricultural machinery, etc. you will need to arrange your own shipping containers or contact DPI for shipping arrangements.    We have corporate contracts with several national and international freight carriers.  Check out DPI’s On-Site Program for other alternatives for picking up your evidence.

Sample items that can be mailed using the Adjuster’s Kit:

Check Valves
Copper Pipe
Toilet Tanks
CPVC Pipe
Toilet Valves
Faucets
Under-Counter Water Heaters
Freeze Proof Hose Bibs
Washing Machine Hoses
Garbage Disposals
Water Control Solenoids
Polybutylene Pipe
Water Filters
Power Strips
Water Level Switches
Pressure Release Valves
Water Softeners
Sump Pumps
Water Supply Lines